IT Technician

Job description

As part of our IT Operations team, you will help manage our organizational IT infrastructure by implementing intelligent resource monitoring tools, responding to incidents, assisting with hardware provisioning and automation, and providing Technical Support to users.

You will be working hands-on with our IT infrastructure including Mac and Windows PCs, Linux Servers, VoIP, local IP networks, switches, and routers, security systems, and VPNs, with a primary focus on systems security.

We utilize a variety of hardware monitoring tools including Zabbix, Solarwinds, and vendor-specific software. 

As a full-time Technical Support Engineer / IT Specialist, we will provide you a large workstation or private office, MacBook Pro, and 34-inch Dell U-Series monitor for work. All employees are given opportunities to advance to senior positions given adequate experience and skill level.

This full-time, salaried position provides the chance to work for a fast-growing startup based in Albuquerque, with cloud infrastructure located around the world. We are profitable, and want to hire long-term team members. We promote work/life balance, with no overtime for most positions, generous time off, flexible work hours, and work from home days.

About Maya Virtual

Maya Virtual is a cloud computing company with a singular focus on accelerating the performance of next-generation multimedia apps and services. We develop cloud automation software, build cloud infrastructure in data centers around the world, and design unique products and services for our end-users.

We are hiring for our downtown Albuquerque location. Among other benefits in our 4500 sq. ft. professional office space, we offer flexible work hours, generous vacation time, and free on-site parking.

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Job requirements

VoIP - Experienced

Device Management - Experienced

Linux Operating Systems - Experienced

Virtualization - Familiarity

Mac OS - Familiarity

Windows - Familiarity

Active Directory - Familiarity

TCP/IP Networking - Familiarity

Switching - Familiarity